No Worries Protection Program

Simple and direct.

Our No Worries Protection Program includes the following insurances.

  • LDW: 0% Deductible in case the car is lost (material damages).

  • CDW: Insurance for collision damages.

  • TP: Insurance against complete theft.

  • PLI: Insurance of civil responsibility.

  • SLI: Insurance of supplementary civil responsibility.

  • PAI: Medical expenses insurance.

  • LA: Legal assistance.

Insurance Policies

LDW – 0% deductible in case the car is lost: This coverage eliminates every responsibility for damages, or total or partial theft. This coverage will be annulled if terms and conditions agreed when this rental contract is signed are not complied; this protection does not include loss or damage of keys, license plates, fines and/or cranes.

CDW – It is a coverage that reduces payment responsibility in case or total or partial damages caused to the leased motor vehicle, with a deductible of 5% over the value of the car, which will be applied when damages are higher than the deductible stated for collision. In case damages are lower than the deductible, the total value of the damage caused will be charged.

TP – Protection against Theft: This protection partially releases the lessee from responsibility for total or partial loss of the vehicle caused by theft. All our vehicles are insured against total theft paying only a deductible of 10% of the total value of the car.

PLI – The Civil Responsibility coverage for damages to third parties, both personal or material damages, caused by the rented car. It is a mandatory insurance as stated in the Mexican Government traffic regulation, required for drivers in Mexico. The PLI Insurance covers up to $3,000,000.00 pesos, national currency, and it is included in your No Worries Protection Package.

SLI – (Supplementary Civil Responsibility Insurance) This coverage is an extension and complement of the civil responsibility insurance that covers death or body injuries of third parties in any accident caused by, or resulting from using the insured vehicle up to $5,000,000.00 pesos, national currency.

PAI – Coverage of Medical Expenses to Passengers: This insurance offers THE LESSEE tranquility and reliability knowing that he/she has personal protection of medical expenses. The insurance is for the driver and is also extended to the passengers of the motor vehicle, only if the car was being drove by an authorized driver and the number of passengers authorized by the manufacturer has not been exceeded. The maximum amount insured is per event for an amount of $500,000.00 pesos, national currency.

LA – Legal Assistance. All the coverages provided by Credit Cards companies and Civil Responsibility sites, do not include legal assistance for Mexico. This coverage grants a bail in case THE LESSEE is involved in an accident or in any procedure before the Attorney General $8,000,000.00 . Drives with ages between 21 and 24 years old, should pay a charge for additional minor driver.

All the above Coverages are included in the “No Worries” Protection Package and are applicable only if the customer follows the rental contract clauses. This means that any breach to the contract will annul the protection, and the customer will be responsible for all the charges that arise from any sinister. Damages in tires and windows are not included in any of the coverages because they will only be considered as included when the TEN CAR RENTAL office assesses the damages and determines that there is no negligence from the motor vehicle driver. TEN Car Rental is not responsible for crane, arrest, parking lot and transit fines expenses in case of an accident. Such expenses will be directly charged to the credit card that the customer left as guarantee. The customer may directly request the summary of charges to the TEN Car Rental personnel that assisted him during the accident.