Ten Car Rental is committed to provide customers a safe traveling. Therefore, we have been working on a cleaning and sanitization program called "Purple Safety Program" which will be focused on disinfecting our locations and vehicles. The program’s main objective is to make the customer feel confident when renting a car with us.
The "Purple Safety Program" Plan is an improved disinfection and cleaning process consisting of 15 points that follow the World Health Organization (WHO) guidelines. All of our vehicles will be sealed and certified after undergoing the cleaning process to be delivered to our customers completely DISINFECTED.
Our cleaning crew in charge of the vehicles has been trained in the cleaning and disinfection process “Purple Safety Program".
In addition, Ten Car Rental is enrolled in the Good Practices National Program for the Hygienic Quality of Mexican MSMEs "Clean Point Quality Seal" in response to the socially required health safety needs with the COVID 19 pandemic through the safety measures of the Secretary of Health within the Mexican Republic Government to guarantee the hygiene of our cars, offices, and collaborators.
Likewise, our collaborators have received training on "Recommendations for a safe return to work before COVID 19",taught by the Mexican Social Security Institute (IMSS for its initials in Spanish).
All cleaning products used in Ten Car Rental are eco-friendly ECOLAB branded with BIODEGRADABILITY certificates, EPA (Environmental Protection Agency in the United States), and Federal Commission for the Protection of Health Risks (COFEPRIS for its initials in Spanish) which is a unit of the Federal Government.
Our program "Purple Safety Program" consists of 15 points:
1.-Starting vehicle inspection
- Report of bumps, scrapes, scratches, or any damage to body work or paint.
- Gasoline level report; in case the level is below "full", it will be filled up before continuing with the process.
- Tire inspection
- Tire pressure level
- Tire lifespan
All trash must be removed and forgotten items are reported to the customer.
Vacuuming of the front and rear area of the units is performed
4.- Trunk cleaning and vacuuming
- Trunk cleaning. In case the trunk has dirt, stains, or odor, the Hiker will proceed to remove them before moving to the next vacuum point.
- Trunk vacuuming.
- In case any forgotten item is found, the Hiker will immediately inform his/her supervisor to have the item placed in a safe place.
5.-Glass check and cleaning
- Broken or shattered glass: In the event of broken or shattered glass, the Hiker will notify his supervisor to have this car taken out of the active fleet for rent and the change of crystals or medallions requested.
- Inner cleaning of crystals and medallions.
6.-Fluid systems check
- Windshield wiper.
- Engine oil
7. Wipers check
In case any windshield wiper is no longer in an optimal operating condition, the Hiker will need to notify his supervisor and fill in the proper paperwork for the washing and sanitizing control.
8.-Air Conditioning System check
In case the air conditioner of a unit is no longer in an optimal operating condition, the Hiker will need to notify his supervisor and fill in the proper paperwork for the washing and sanitizing control.
9.- Car clock check
The Hiker must ensure that the clock that says the local time of our destination is programmed on time.
10.- Elimination of inside odors
It will be necessary for the Hiker to apply the indicated chemicals for the removal of odors within the units such as moisture, food, cigarettes, etc.
11.- Outside washing of the vehicle
Once the inside washing has been finished, the unit will be washed on the outside, which includes washing the tires and applying Almorall.
12.- Vehicle’s interior deep cleaning and disinfection using ECOLAB cleaning products.
Car sanitization will be carried out through a mist system, using an approved cleaner and disinfectant which is a bactericide, fungicide and virucidal.
13.- Quality assurance final inspection
A check list is carried out by the hikers and must be delivered to the supervisor after the washing and disinfection procedure of the unit is completed.
14.- Car keys sanitization.
Each key is subjected to a process of sanitization and delivered to the customer in a sealed bag.
15.- Car sealed. The unit will be fully guaranteed and sealed after going through a complete hygiene and sanitation process.
Once the sanitization process has been completed, the car is parked in a special area where all the finished cars are located. This is where the unit is sealed with the guaranty that the car has gone through the 15-point process of our program.